Privacy policy

Earthwise Adventures (Earthwise Adventures) is a safari tour operator based in Ilboru, Arusha, Tanzania. We are the controller of the personal information described here. To contact us about your privacy, use the details at the end of this page.

We only collect what we genuinely need:

• When you make an enquiry or use the trip planner: your name, email, phone or WhatsApp number, country, and the trip details you choose to share (travel dates, number of travellers, budget range, accommodation preference, interests, and any message). If you enquire from a specific safari, we record which one.
• Website analytics (only with your consent): anonymous, aggregated usage data such as pages viewed, the safari or article viewed, device category, browser, and an approximate region. This is first-party and privacy-friendly. It sets no advertising cookies, does not identify you personally, and does not track you across other websites.

We keep this minimal:

• Language preference — a functional cookie that remembers the language you choose.
• Consent choice — a cookie that remembers whether you accepted or declined analytics.
• Analytics identifiers — an anonymous visitor and session id kept in your browser's local and session storage. These are set only if you accept, and cleared behaviour applies if you decline.
• Admin sign-in — a secure session cookie used only by staff signing in to the private admin area.

You can accept or decline analytics at any time using the cookie banner or the “Cookie preferences” link in the footer. Declining does not affect functional or strictly necessary storage.

• To respond to your enquiry and plan and quote your trip.
• To contact you about your request by email, phone or WhatsApp.
• To understand, in aggregate and only with consent, how the site is used so we can improve it.

Our legal basis is your consent (which you can withdraw), and our legitimate interest in responding to enquiries you send us.

We do not sell your information. We share it only with the services needed to run the site and respond to you:

• WhatsApp — if you choose to contact us there, your message is handled by WhatsApp under its own terms.
• Email delivery — if configured, a transactional email provider sends our team a notification of your enquiry.
• Translation — if site translation is enabled, page text is sent to a translation provider to display the site in your language. Personal enquiry data is not sent for translation.
• Hosting and database — our own servers, where your enquiry is stored securely.

We keep enquiry and trip-request information for as long as needed to help plan your trip and for a reasonable period afterwards for our records, then delete or anonymise it. Aggregated analytics is retained without identifying you.

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, and to withdraw consent. To exercise any of these, contact us using the details below and we will respond.

Access to enquiry information is restricted to authorised staff through a protected admin area with individual accounts and role-based permissions. Passwords are stored hashed, and sign-in is rate-limited.

Earthwise Adventures, Ilboru, Arusha, Tanzania. Email: info@earthwiseadventures.com. Phone: +255758285405.

See also our about page.